Shipping policy

📦 Shipping Policy — The Marker Monster

We ship every order with care so your markers arrive quickly and safely!

🚚 Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a shipping confirmation email with tracking once your package is on the way.

🇺🇸 Domestic Shipping (USA)

  • We ship from Mesa, Arizona via USPS, UPS, or DHL depending on the order size.

  • Typical delivery time is 3–7 business days after dispatch.

🌎 International Shipping

  • International orders are shipped via DHL eCommerce or USPS International.

  • Buyer is responsible for any customs duties or import taxes.

  • Delivery times vary by destination (usually 7–21 days).

💡 Notes

  • Please double-check your shipping address before checkout. We can’t guarantee address changes once an order is fulfilled.

  • If a package is marked as delivered but you haven’t received it, contact your carrier first, then email us for help.

Questions? Email us at support@themarkermonster.com.